International Orders
International orders
International order?
After placing your order, please proceed to transfer the specified amount to our designated banking account. The account details will be provided during checkout and will also be included in the confirmation email you receive.
Ensure that you include ONLY your order number in the transaction description. NEVER mention the products you are buying as it can lead to difficulties with the bank.
Note: We do not accept screenshots of payments. We have to wait until the funds are in our account before processing and shipping orders.
Exciting news! We're thrilled to inform you about an important update regarding our payment procedure. Going forward, we're delighted to offer you the option of tracking for shipments to the following countries: Belgium, Bulgaria, Estonia, France, Germany, Greece, Hungary, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Austria, Poland, Portugal, Romania, Slovenia, Slovakia, Spain, United Kingdom and the Czech Republic. For these countries, you'll now have the choice to ensure that your order can be tracked throughout its journey.
However, if you choose: Regular mail sending (own risk), they will be dispatched without a tracking code and are undertaken at your own risk. In situations where a package is lost, damaged, or held by customs, regrettably, we won't be in a position to provide compensation or replacement items.
Please note that shipping packages outside of the Netherlands always comes with an element of risk. Although we acknowledge that this might be an inconvenience, it is of utmost importance that we convey this policy clearly to prevent any misunderstanding. In the event that customs seizes your package, it's essential to understand that we won't be able to resend the items. Unfortunately, this is a circumstance beyond our control. We want to ensure transparency and provide you with accurate expectations about the shipping process. While we do everything in our power to package and send your order securely, any action taken by customs is beyond our influence. We strongly recommend reviewing your country's regulations and restrictions before placing an order to make an informed decision. Your understanding and consideration are greatly appreciated.